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in: Briefs

Nick Morris, Founder of Canvas8Deal-obsessed customers research for 24 hours
Nick Morris, Founder of Canvas8 (20-May-2013)
Purchasers are becoming increasingly paranoid about missing out on good deals, spending hours researching online, scouring the high street and interrogating friends, before finally taking the plunge
Cavendish Elithorn, Senior Director, OFTOnline selling - complying with the law
Cavendish Elithorn, Senior Director, OFT (15-Oct-2012)
Retailers should check that their websites comply with the law so that customers can be confident their rights are being respected when they shop online
Antony Jones, CEO, The Logic GroupThe changing face of customer loyalty
Antony Jones, CEO, The Logic Group (30-Aug-2012)
At a time when businesses are feeling the economic pressures, understanding what consumers demand in return for their loyalty and the role new technologies can play is critical
Stephen Robertson, DG, BRCE-crime costs retailers over £200 million per year
Stephen Robertson, DG, BRC (29-Aug-2012)
At £205.4 million, e-crime represents 0.75% of the £28 billion of online retail sales in 2011 - it needs to be taken seriously

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